Bike Shop Hub Center:

The business and work culture of Bike Shop Hub in all it's glory.

When we have new products, sales, weird marketing ideas, commentary on the cycling industry, or embarrasing photos of of the staff, this is where you'll find it.

And since we are located in Arizona, we'll talk about the cycling scene in the state.

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Send In Your Cycling Photos

We get to see and touch and test all sorts of great cycling gear here at our world headquarters. But we actually get to meet very few of our customers in person.

We just know you are out there taking pictures of your amazing cycling adventures. We want to see them! The best ones will be shared on the relevant section of this blog: Bike Cargo Trailers, Bike Touring, Bike Technology and Family Cycling.

Everybody Likes Customer Reviews

It was another week of pondering my way through the world of internet sales. In my quest to raise the profile of both by websites in Google, I sent out requests to professors with sustainable technology web pages. I recently learned that links from websites ending in .edu can be very valuable in search engines.

I got my Xtracycle up and running again after having lent it to my bike-less friend for the last few months. I used it to deliver a Burley Flatbed across town. It was the biggest box (39″ x 32″ x 10″) that I’d strapped on top of the Xtracycle so far.

The site is doing great but could do even better if we started getting more product reviews. As a website that is very focused on bike cargo trailers, I think we can really become a hub for information. And getting customer input will be a great addition to this. I posted an inquiry on the osCommerce Forums and got some interesting suggestions on how to encourage customer reviews. I will now be contacting customers a month after there purchases and asking them to post a review in exchange for a small gift.

I finally broke into planning the workshop extension underway. This is a vital step to get back into product development. I hope to push this through the spring and get back into developing the stand alone CELLO and a liner for the BOB trailer by summer. Here I am modeling with the CELLO in front of my small workshop which will soon be my big workshop.

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