CEO - Josh Lipton
manages the growth and vision of the BikeShopHub Network of stores. Josh has acquired a wide breadth of cycling knowledge through his involvement in the development of the CELLO bike case, working in bike shops and nurturing a lifelong love affair with cycling. Josh is an avid mountain biker and loves bike commuting year round and tandem touring with his family.
Systems & Software Specialist - Frank Koenen
is our Systems Engineer, Lead Software Developer and Network Security Engineer. Frank has more than 25 years experience in network security, enterprise systems managment and software Website and web-application development. Frank enjoys spending time with his wife and family when he is not touring on his motorcycle.
Product Expert - Matt Duffin
is one of the friendly voices you're likely hear when you call one of our shops. Matt provides expertise for all products, but specializes in Bike Kid Shop and Bike Trailer Shop. He can help handle product returns, and works on various marketing projects at BikeShopHub.com. Matt has worked in the cycling industry and e-commerce business for 7 years. Matt loves his family, his coffee, all things marketing, three-day weekends, and mountain biking.
Product Expert - Brian Mueller is the second member of the dynamic duo in our product expert team. Brian works primarily with Bike Bag Shop and Bike Tech Shop, helping with customer service inquiries, orders, and marketing. A Tucson native, Brian fell in love with cycling in college. Mountain, road, commute to work or beach cruiser to dinner - he loves being on a bike. He's excited to be part of team Bike Shop Hub and helping others with their cycling passions.
Operations - Joshua Richard is one of our operations team members working in the warehouse to make sure you get the products that you need in a timely fashion. He genuinely lives the lifestyle of a cyclist and commutes to and from work, rain or shine, on his bike every day. In his spare time he is in the kitchen creating culinary works of art or plucking away at his guitar.
Operations - Terry Hughes is one of our operations team members, working in the warehouse to make sure you get the products you need in a timely fashion. A true bike tour fanatic and expert, Terry went on his first fifty mile ride when he was eleven years old. Since then, He's done some racing, long distance tours, commuting to work and enjoy going to RAGBRAI every year. One of his goals is to build a bamboo bike and ride it across the U.S.A.
Office Manager - Melanie Lipton manages the front office at Bike Shop Hub and assists with Human Resources and marketing. Melanie also helps manage our social media and manages guest posts and product reviews at Commute by Bike.com . Melanie enjoys spending time with family, traveling, and curling up with a great book.